Privacy Policy
Your privacy matters to us. This policy explains how exiloraquyvon collects, uses, and protects your personal information when you use our expense categorization platform and related services.
Information We Collect
exiloraquyvon collects information you provide directly, data from your use of our services, and information from third-party sources. We're transparent about what we collect and why we need it for our expense categorization services.
Personal Information You Provide
- Account registration details including name, email address, and contact information
- Financial transaction data you upload for categorization analysis
- Communication preferences and customer service interactions
- Payment information for subscription services (processed by our secure payment partners)
- Profile settings and customization preferences within the platform
Automatically Collected Information
Our systems automatically collect certain technical information to improve your experience and maintain security. This includes device identifiers, IP addresses, browser information, and usage patterns within our application. We also collect performance data to optimize our categorization algorithms.
Canadian Privacy Compliance
As a Canadian-based service, exiloraquyvon adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We ensure all data collection practices meet or exceed Canadian privacy standards.
How We Use Your Information
Your data enables us to provide personalized expense categorization services, improve our algorithms, and deliver the features you expect from our platform. Every use of your information serves a specific purpose related to enhancing your experience.
- Service Delivery: We process your financial data to provide accurate expense categorization, generate reports, and maintain your account preferences.
- Platform Improvement: Aggregated and anonymized usage data helps us refine our categorization algorithms and develop new features.
- Communication: We use your contact information for service updates, security notifications, and customer support responses.
- Security and Compliance: Your information helps us detect fraud, prevent unauthorized access, and comply with financial regulations.
- Research and Development: De-identified transaction patterns inform our machine learning models for better categorization accuracy.
We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Canadian law. Our commitment to your privacy extends beyond legal requirements to reflect our values as a trusted financial service provider.
Data Protection and Security
Protecting your financial information is our highest priority. exiloraquyvon employs multiple layers of security measures designed specifically for handling sensitive financial data in compliance with Canadian banking regulations.
Technical Safeguards
- End-to-end encryption for all data transmission using AES-256 encryption standards
- Secure data storage in Canadian-based servers with redundant backup systems
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing by third-party security firms
- Automated threat detection and response systems monitoring for unusual activity
Administrative Controls
Our team follows strict access controls and data handling procedures. Only authorized personnel with legitimate business needs can access your information, and all access is logged and monitored. We conduct regular privacy training for all employees handling personal data.
Breach Notification
In the unlikely event of a data breach affecting your personal information, exiloraquyvon will notify you within 72 hours of discovery, as required by Canadian privacy law. We maintain an incident response plan to minimize any potential impact and restore security immediately.
Your Privacy Rights
Under Canadian privacy law, you have specific rights regarding your personal information. exiloraquyvon provides easy-to-use tools and processes for exercising these rights, ensuring you maintain control over your data.
Access and Portability
You can request a complete copy of all personal information we hold about you. This includes your transaction data, account settings, and any derived insights from our categorization services. We provide this information in a structured, machine-readable format within 30 days of your request.
Correction and Updates
You can update your personal information directly through your account settings or by contacting our privacy team. For financial transaction data, you can modify categorizations and add notes to ensure accuracy. We'll update our records and notify any third parties who received the incorrect information if necessary.
- Data Deletion: Request removal of your personal information, subject to legal retention requirements for financial records.
- Processing Restrictions: Ask us to limit how we use your information while maintaining your account access.
- Objection Rights: Opt out of certain data processing activities, particularly for marketing communications.
- Consent Withdrawal: Revoke previously given consent for specific data uses without affecting past processing.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll verify your identity and respond within the timeframes required by Canadian privacy law.
Data Retention and Deletion
exiloraquyvon retains your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods reflect the sensitive nature of financial data and our commitment to minimizing data storage.
Retention Periods
- Active account data: Retained while your account remains active and for 7 years after closure for financial record compliance
- Transaction categorizations: Kept for the duration of your account plus 3 years for audit purposes
- Communication records: Maintained for 2 years from the date of interaction
- Technical logs and security data: Stored for 1 year unless required for ongoing security investigations
- Marketing preferences: Retained until you opt out or close your account
Secure Deletion Process
When retention periods expire, we permanently delete your information using industry-standard data destruction methods. This includes overwriting digital storage and physical destruction of backup media. You'll receive confirmation when deletion is complete.
If you close your account, we'll begin the deletion process for non-essential data immediately while maintaining required financial records according to Canadian regulations. You can request an expedited deletion timeline for non-regulated information.
Third-Party Services and Sharing
exiloraquyvon works with carefully selected partners to deliver our services effectively. We maintain strict data sharing agreements and ensure all partners meet our privacy and security standards. Your information is never sold or used for advertising purposes.
Service Providers
We share limited information with providers who support our operations, including cloud hosting services, payment processors, and customer support tools. All providers are bound by confidentiality agreements and can only use your information for the specific services they provide to exiloraquyvon.
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or regulatory requests. This includes cooperating with law enforcement investigations and responding to valid legal process. When possible, we'll notify you before such disclosures unless legally prohibited.
- Financial institution integrations for secure transaction importing with your explicit consent
- Analytics services using aggregated, anonymized data to improve platform performance
- Security service providers for fraud detection and account protection
- Backup and disaster recovery services maintaining the same privacy protections
We regularly audit our third-party relationships and require annual security certifications. Any partner handling your data must demonstrate compliance with Canadian privacy laws and maintain security measures equivalent to our own standards.
Privacy Questions and Contact
If you have questions about this privacy policy, need to exercise your privacy rights, or want to report a privacy concern, our dedicated privacy team is here to help.